Runbooks
Document procedures and runbooks.
One connected workspace for docs, tasks, chat, and databases — with Wyatt answering from all of it.
Document procedures and runbooks.
Track requests, assets, and incidents.
Answer common questions from your docs.
Search runbooks the moment you need them.
IT lives and dies by documentation. Keep runbooks and procedures in Wyatt where they’re searchable and current, so the team can resolve issues fast and consistently.
Model requests, assets, and incidents as databases with views, and let the assistant summarize and update records so trackers stay accurate.
A knowledge assistant grounded in your IT docs can answer common questions, reducing tickets and freeing the team for complex work.
When procedures and fixes live in the workspace, hard-won knowledge stays with the team instead of leaving when someone does.
Because IT shares the workspace with other teams, support and knowledge flow where they’re needed.
“One workspace where the docs, the plan, and the conversation stay connected.”
Yes. Keep runbooks and procedures searchable and current so the team resolves issues quickly.
Yes. Model them as databases with views, and let the assistant summarize and update records.
Yes. A knowledge assistant grounded in your docs can answer common questions and reduce tickets.
Yes. Procedures and fixes live in the workspace, so knowledge stays with the team.