Answers at the team’s fingertips
Support is faster when answers are easy to find. Keep your support knowledge base in Wyatt so agents can search it instantly and the assistant can surface the right answer.
Build a support knowledge base, document macros and procedures, and let AI surface answers, so support stays fast and consistent.
Knowledge base
Keep answers and procedures organized.
Macros
Document responses and playbooks.
AI answers
Surface the right answer from your docs.
Fast lookup
Find answers in seconds.
What you can do with Wyatt
Knowledge base
Keep answers and procedures organized.
Macros
Document responses and playbooks.
AI answers
Surface the right answer from your docs.
Fast lookup
Find answers in seconds.
Support is faster when answers are easy to find. Keep your support knowledge base in Wyatt so agents can search it instantly and the assistant can surface the right answer.
Document macros, playbooks, and procedures so every customer gets accurate, consistent help regardless of who responds.
New agents learn from real, current documentation and can ask the assistant questions, so they ramp quickly and confidently.
As the team documents new issues and fixes, the knowledge base grows, making future support faster and more reliable.
Because support shares the workspace with other teams, customer issues and product context flow back and forth.
Yes. Keep your answers and procedures organized and searchable, with the assistant surfacing the right answer.
Yes. Document responses and procedures so every customer gets consistent help.
Yes. New agents learn from current docs and can ask the assistant questions to ramp quickly.
As the team documents new issues and fixes, the knowledge base grows and improves.