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For support

Wyatt for customer support teams

Build a support knowledge base, document macros and procedures, and let AI surface answers, so support stays fast and consistent.

  • A searchable support knowledge base
  • Consistent macros and procedures
  • AI surfaces the right answer

1

connected workspace for docs, tasks, chat, and data

6+

content types Wyatt searches and acts across

0

copy-paste steps between your notes and your answers

24/7

ready whenever the question comes up

What you can do with Wyatt

Knowledge base

Keep answers and procedures organized.

Macros

Document responses and playbooks.

AI answers

Surface the right answer from your docs.

Fast lookup

Find answers in seconds.

Answers at the team’s fingertips

Support is faster when answers are easy to find. Keep your support knowledge base in Wyatt so agents can search it instantly and the assistant can surface the right answer.

Consistent responses

Document macros, playbooks, and procedures so every customer gets accurate, consistent help regardless of who responds.

Onboard agents faster

New agents learn from real, current documentation and can ask the assistant questions, so they ramp quickly and confidently.

Knowledge that improves over time

As the team documents new issues and fixes, the knowledge base grows, making future support faster and more reliable.

Connected to product and engineering

Because support shares the workspace with other teams, customer issues and product context flow back and forth.

Meet Wyatt

One connected workspace for docs, tasks, chat, and databases — with Wyatt answering from all of it.

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Hi, how can I help you?

“One workspace where the docs, the plan, and the conversation stay connected.”

Frequently asked questions

Can I build a support knowledge base?

Yes. Keep your answers and procedures organized and searchable, with the assistant surfacing the right answer.

Can I document macros and playbooks?

Yes. Document responses and procedures so every customer gets consistent help.

Does it help onboard agents?

Yes. New agents learn from current docs and can ask the assistant questions to ramp quickly.

Does support knowledge stay current?

As the team documents new issues and fixes, the knowledge base grows and improves.

Keep exploring Wyatt

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Try Wyatt for support

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