Start with real questions
Begin by documenting the questions people actually ask — how things work, where things live, key processes — rather than trying to document everything at once.
A step-by-step look at creating a knowledge base your team will actually use, including structure, ownership, and how AI keeps it useful.
Start small
Document the most-asked things first.
Structure
Organize for navigation.
Ownership
Assign owners to keep it current.
AI answers
Make it answer questions.
What you can do with Wyatt
Start small
Document the most-asked things first.
Structure
Organize for navigation.
Ownership
Assign owners to keep it current.
AI answers
Make it answer questions.
Begin by documenting the questions people actually ask — how things work, where things live, key processes — rather than trying to document everything at once.
Organize content so people can find it by browsing or searching, with clear titles and links between related pages.
Give sections clear owners so the knowledge base stays accurate, and keep it close to the work so updating is natural.
In Wyatt, your real documents become the knowledge base and an assistant answers questions with citations, so the knowledge base is genuinely useful from day one.
Document the questions people actually ask, rather than everything at once.
For navigation — clear titles, links between pages, and good search.
Assign owners and keep it close to the work so updating is natural.
An assistant answers questions from your content with citations.