Start small
Document the most-asked things first.
Start with real questions
Begin by documenting the questions people actually ask — how things work, where things live, key processes — rather than trying to document everything at once.
Structure for navigation
Organize content so people can find it by browsing or searching, with clear titles and links between related pages.
Assign ownership
Give sections clear owners so the knowledge base stays accurate, and keep it close to the work so updating is natural.
Make it answerable with AI
In Wyatt — an AI workspace for team docs, tasks, and projects — your real documents become the knowledge base and an AI assistant answers questions with citations, so the knowledge base is genuinely useful from day one.
Meet Wyatt
One connected workspace for docs, tasks, chat, and databases — with Wyatt answering from all of it.
Start smallStructureOwnership
Hi, how can I help you?
“Learn the workflow once — Wyatt keeps it running for the whole team.”
What you can do with Wyatt
Structure
Organize for navigation.
Ownership
Assign owners to keep it current.
AI answers
Make it answer questions.
Frequently asked questions
Where do I start?
Document the questions people actually ask, rather than everything at once.
How should I structure it?
For navigation — clear titles, links between pages, and good search.
How do I keep it current?
Assign owners and keep it close to the work so updating is natural.
How does AI help?
An assistant answers questions from your content with citations.